Travel By Grace

Privacy Policy

Last updated: 28 August 2026

Travel By Grace is an independent, owner-operated travel and transport service run by Lucille du Toit. This policy explains how personal information submitted through this website may be handled.

Information collected

When you contact Travel By Grace, information may include your name, telephone number, email address, travel dates, passenger count, collection and destination details, and any other information you choose to provide.

How information is used

Your information is used only to respond to enquiries, prepare quotes, confirm bookings, arrange requested travel services and communicate about your journey. Travel By Grace does not sell your personal information.

Sharing with third parties

Where you ask Lucille to arrange accommodation, activities or another third-party service, relevant details may be shared with that provider only as needed to complete the requested arrangement. Their own privacy and booking terms may apply.

Website analytics and cookies

This website does not currently use visitor analytics or advertising trackers. Basic technical logs may still be created automatically by the hosting provider for security and website operation.

WhatsApp, telephone and email

If you contact Travel By Grace through WhatsApp, telephone or email, those service providers process communications under their own terms and privacy practices.

Storage and security

Reasonable care is taken to protect personal information and retain it only for as long as reasonably needed for enquiries, bookings, legal obligations and business records. No internet or email system can be guaranteed completely secure.

Your choices

You may ask Lucille to correct or delete personal information that is no longer required, subject to any legitimate legal or record-keeping obligations.

Contact

For privacy questions, contact Lucille du Toit at lucy@travelbygrace.co.za or 084 562 0309.